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3264 Commerce Ave, Duluth, GA, 30096

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Dealership Info

Phone Numbers:Sales Hours:Special Hours
  • Memorial Day9:00 AM - 3:00 PM
Regular Hours
  • Mon - Fri9:00 AM - 8:00 PM
  • Sat9:00 AM - 6:00 PM
  • Sun12:00 PM - 5:00 PM
    (Open the Last Sunday of the Month Only)
Service Hours:Special Hours
  • Memorial DayClosed
Regular Hours
  • Mon - Fri7:30 AM - 6:30 PM
  • Sat7:30 AM - 5:00 PM
  • SunClosed
Parts Hours:Special Hours
  • Memorial DayClosed
Regular Hours
  • Mon - Fri7:30 AM - 6:30 PM
  • Sat7:30 AM - 5:00 PM
  • SunClosed

BMW Roadside Assistance Guide

BMW Roadside Assistance


If you’re driving on the Marietta roads and your BMW runs into problems – whether you’re out of gas, have a flat tire, or a dead battery – don’t worry! BMW Roadside Assistance is here to help. BMW’s emergency support service is available 24/7 and is committed to helping you with whatever trouble you might run into. The service team at BMW of Gwinnett Place has more information on how BMW Roadside Assistance in Atlanta works in the guide below – check it out!



What is BMW Roadside Assistance?

In short, BMW Roadside Assistance is here for you if you run into trouble in Smyrna and beyond, no matter how minor or severe that trouble may be! Our specialists are on call 24 hours a day, 7 days a week, 365 days a year. If you need any kind of medical attention, alternate transportation, hotel accommodations, or anything else, we can handle that too. Some of the most common Roadside Assistance services include:

  • Jump-starting a dead battery
  • Replacing a flat tire
  • Helping you if you get locked out of your vehicle
  • Refilling an empty fluid
  • Providing towing to the nearest service center if needed

BMW Roadside Assistance: Most Common Questions, Answered

How Do I Contact BMW Roadside Assist?

There are a few ways to contact BMW Roadside Assistance in Atlanta if you run into trouble on the road:

  • Call the BMW Roadside Assistance number at 1-800-332-4269
  • Contact Roadside Assistance via the myBMW app
  • Select Roadside Assistance via your car’s Connected Drive infotainment system
  • Press your car’s SOS button (more on that below)

How Long Does BMW Roadside Assistance Last?

BMW Roadside Assistance is included with every new BMW for four years, starting at the in-service date of your vehicle (the date you buy it and bring it home). If you drive a certified pre-owned BMW, you’ll get BMW Roadside Assistance for six years.

Do I have to pay for BMW Roadside Assistance?

No! BMW Roadside Assistance is complimentary and there are no restrictions for mileage or anything else. Your Consumer Identification Sheet, which is given to you by BMW of Gwinnett Place when you bring your vehicle home, has more details, as does your Maintenance and Warranty booklet.

What Happens When You Press the SOS Button?

Every new BMW comes with an emergency call button, usually located near the interior cabin light above the rearview mirror. It looks like a telephone with the word SOS above it, and when you press it, it pops open to reveal a red button. The BMW SOS Button is another way to contact Roadside Assistance, but it also sends all the relevant data about your vehicle to a specialist automatically, so you don’t have to convey the information over the phone. Just press the red button, and when it turns green, you’ll be connected to a specialist ready to speak with you.

Keep Your BMW in Top Condition at BMW of Gwinnett Place!

If you have any questions about BMW Roadside Assistance or the services that BMW of Gwinnett Place offers in Alpharetta and beyond, contact our office! You can also schedule a service appointment right from our website if it’s time for your BMW’s regularly-scheduled maintenance.


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BMW of Gwinnett Place 33.961766, -84.118459.