The Service department here is stellar, Syed Faem was excellent! He genuinely and honestly assisted me in servicing my vehicle, and I felt appreciated as a customer. He updated me in a timely manner and got my vehicle finished far ahead of my planned schedule. I will always return to him and only him for any of my servicing needs.
Mr. You Hanchol was very professional and helpful in locking in my decision to get my vehicle. He answered all of my questions respectfully and knowledgably. He was always courteous with follow up calls and replied to my emails with more questions in a timely manner.
My Advisor Rosemary was Amazing.... Communication, topped the charts!!!!!! I was very pleased with the way BMW treated while doing my Repairs, and My cars was back to me in a very Timely manner THANKS BMW I WOULD SEND ANYONE I KNOW WITH A BMW TO YOU
Conrad was great a piecing together options for us given what we were looking for in a sedan. He was very knowledgeable of the process and flexible with his schedule to assist us.
I recently bought a car from David BRANDON at BMW Of Gwinnett Place and even though I had just met him... DAVID and I talked like we were old pals. He made me feel at home and he didnt try to rush me one bit! He is a super guy and incredibly professional.... I felt so good about my experience, I never requested to see his boss and bought the car at sticker! The car was a birthday gift for my wife and she adores her new car! Hats off to DAVID BRANDON and Tomasz for the superior service and ...
I'm from Orlando and dealt with Tolli Poff. Tolli was very honest and straightforward. She worked hard to accommodate our requests. Better than all of Central Florida. Tolli was fantastic to deal with. Congratulations to this dealership for your professionalism and excellent service! I highly recommend this establishment and will refer everyone to BMW Gwinnett Place! (BJ from Orlando)
Service department is great
I have an old BMW..had an airbag recall..BMW chased me to take care of it and there was a breakdown in communication as to the shop I was scheduled for. Rosemary at United worked hard to fit me in and get me out. Thanks! They also detailed my car...totally unexpected. Thanks! Before I got off the lot an unexpected but ongoing problem came to light. Although it cost me a diagnostic fee the mechanic showed me the problem saving me hours of self diagnosis and money. Thanks! Highly recommend United BMW.
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